Browsing Tag

Airlines

The Air Travel Consumer Report May 2017 edition has been posted here.The Report looks at data gathered between January and March on topics including consumer complaints, flight delays and cancellations and issues with baggage.In this report American and United each received one civil rights complaint on the basis…

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US Airways has been sued for beach of contract over its checked baggage fee.Plaintiff Hayley Hickcox-Huffman bought a ticket on US Airways to fly from Colorado Springs, Colorado, to San Luis Obispo, California. She was charged $15 by US Airways for her one checked bag. Upon her arrival…

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The April 2017 Air Travels Consumer Report has been released by the Department of Transportation.According to the report Skywest Airlines had the highest rate of mishandled baggage, American Airlines had the highest number of customer service complaints, Alaska Airlines lost one household pet and 41 million checked bags were…

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Oregon Congressman Peter DeFazio, along with Congressman Rick Larson of Washington, have introduced legislation that would require airlines to disclose whether they charge fees for carry-on and checked baggage. The Know Before You Fly Act would require fee disclosures prior to booking fares online. Failure to include information about baggage fees in ticket price quotes would be considered an unfair and deceptive practice by the offending airline.

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